Privacy Policy

DH Digital Media provides creative digital services including websites, social media, video, graphic design, email marketing and automation for small businesses.

I am based in Grimsby, North East Lincolnshire, and work with clients across Lincolnshire and beyond. You can contact me at david@dhdigitalmedia.co.uk.

I only collect information that is necessary to deliver our services and to communicate with you. This may include:

Contact details you give me directly - such as your name, business name, email address, phone number and any message you send us.

Project details - information you share so I can scope, quote and deliver work for you (for example business background, brand assets, website logins or content).

Technical information - basic technical data such as your IP address and browser type, collected automatically when you visit my website.

I use your information to:

Respond to your enquiries and provide quotes for work.

Deliver the services you have commissioned and communicate with you about your project.

Send you information you have requested, such as proposals or examples of work.

Keep basic records for accounting, tax and legal purposes.

Improve my website and services in a general way.

I process your personal data under the following lawful bases under the UK GDPR:

Consent - where you have asked me to contact you or sent a message.

Contract - where processing is necessary to deliver services you have commissioned.

Legitimate interests - for basic business administration and website security.

Legal obligation - where I am required to keep records for tax or other legal reasons.

I do not sell your personal data. I only share information with third parties where it is necessary to deliver your project and with your consent - for example a hosting provider, email platform or analytics tool used as part of your website.

Where I work with third-party suppliers, I only share what is needed and expect them to handle your data to a comparable standard.

I keep your information for as long as is necessary to deliver your project and to meet our legal and accounting obligations. After that, I will delete or anonymise it unless you ask us to keep in touch.

Under the UK GDPR you have the right to:

Access the personal data I hold about you.

Ask me to correct information that is inaccurate or incomplete.

Ask me to delete your personal data, subject to legal exceptions.

Object to or restrict certain processing.

Withdraw consent at any time where I relied on consent.

Receive a copy of your data in a portable format.

To exercise any of these rights, email david@dhdigitalmedia.co.uk and we will respond within one month.

I take all reasonable steps to protect your information using secure storage, access controls and reputable third-party platforms. No method of transmission or storage is completely secure, but I work to keep your data safe.

My website may use a small number of cookies to function properly and to understand how the site is used. For full details, please see our Cookie Policy.

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how we handle your data, please email david@dhdigitalmedia.co.uk.